Shipping policy
Here's a shipping policy tailored for SCENTBYAI:
Shipping Policy
Effective Date: August 29, 2026
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and selected shipping method. We offer standard and expedited shipping options.
Domestic Shipping (USA)
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer. Delivery times vary by country.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking to update.
Lost or Stolen Packages SCENTBYAI is not responsible for lost or stolen packages once marked as delivered. Please contact your local carrier or file a claim directly with the shipping provider.
Hazardous Materials Notice Our fragrances are classified as flammable liquids. As a result, expedited air shipping may not be available for all orders. Ground shipping is always available.
Contact For shipping inquiries, contact us at support@scentbyai.com or +16087177472
Head to the Shipping Policy editor and paste this in — no template is available so you'll need to add it manually: